Complaints Procedure

We want to hear if something's not right, and we aim to fix it quickly.

How to raise a complaint

Contact us at support@reviewcatcher.ie or +353 (87) 032 0993 with the details. Please tell us what happened and what outcome you're looking for.

What happens next

We'll acknowledge your complaint within 2 working days and aim to give you a full response within 10 working days. If we need longer, we'll tell you why and when to expect an answer.

Data protection complaints

If your complaint is about how we've handled personal data and you're not satisfied with our response, you have the right to complain to the Data Protection Commission — the Irish supervisory authority — at dataprotection.ie or 21 Fitzwilliam Square South, Dublin 2, D02 RD28.